Open and Free–Flowing Communication. Our associates are entitled to receive open, free–flowing communication for each activity and service that the company sponsors and promotes. As an employee of Newcrest, you are free to express yourself regarding any aspect of your job. No member of management is too busy to answer questions or hear problems or complaints. Each associate is encouraged to use the Open Door Policy.

Guest Satisfaction. We’re committed to consistency in guest satisfaction, through excellence in service, exceptional quality in our hotel and support facilities and the overall hotel environment and experience. Newcrest Hotels manages properties at the leading edge of technology. Our centralized accounting system works in tandem with the standardized property management systems. The staff of professionals in operations, accounting, human resources and procurement bring years of valuable experience to the management team of each property.

Associate Satisfaction. All associates value a stimulating and meaningful workplace. Newcrest is committed to striving for associate satisfaction through the consistent enforcement of progressive human resource practices.